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PCI-DSS · MSPs & IT Providers

PCI-DSS for MSPs & IT Providers

MSPs supporting merchants inherit PCI-DSS scope through the ESP designation.

Why this matters

  • Managing systems in a client's CDE makes you a Service Provider under PCI.

  • Your controls are assessed as part of the merchant's SAQ or ROC.

  • Level 1 service provider status kicks in at 300k+ transactions across all clients.

Typical timeline

6–12 months for PCI-ready service tier.

Typical cost

$40k–$120k depending on client merchant volume.

What bites hardest in MSPs & IT Providers

ESP responsibilities matrix per clientCDE isolation across managed environmentsChange management with PCI change controlVulnerability scanning cadenceLog retention (min 1 year with 90-day online)

Frequently asked

Am I a Service Provider under PCI?

If you manage systems in a merchant's CDE, yes. The Attestation of Compliance (AOC) you provide clients determines their SAQ path.

When do I become a Level 1 Service Provider?

At 300k+ transactions across all clients combined. That triggers annual onsite QSA assessment.

What's my PCI level?

Level 1: >6M transactions/year. Level 2: 1M–6M. Level 3: 20k–1M e-commerce. Level 4: everything else. Each brand (Visa, MC, etc.) publishes its own thresholds.

Does using Stripe eliminate PCI scope?

Using a hosted payment page or Stripe Elements can reduce scope to SAQ-A, but you still have PCI obligations. Iframes and direct card capture push you into broader SAQs.

How does the MSP partner program work?

You get discounted access, white-label reports, and revenue share on client subscriptions. Details at /partners.

Can I resell one-time reports?

Yes. Vendor Risk ($79), Compliance Predictor ($79), and Board-Ready ($100) reports can be resold under your brand.

Ready to shortcut PCI-DSS for MSPs & IT Providers?

Scarlet Comply and our on-demand reports collapse months of prep into hours.

Framework

PCI-DSS (Payment Card Industry Data Security Standard)

The floor for anyone handling cardholder data.

Industry

MSPs & IT Providers

Your clients are asking for compliance. Sell it, don't refer it out.

PCI-DSS for other industries