Straight answers to compliance questions

Which Scarlet Risk tier fits my company size?

1–10 seats or just exploring: Scarlet Go ($25/mo). 11–49 seats with a real audit or enterprise deal in play: Scarlet Pro ($99/mo). 50–99 seats with multiple frameworks: Scarlet Elite ($349/mo). 100+ seats, multi-entity/MSP or custom scope: Scarlet Team (from $799/mo) — talk to us. Switch tiers any time.

How long does setup actually take?

First value in less than 20 minutes — sign up, pick your frameworks, and the platform generates your policy set, risk register scaffold, and initial posture score. A full baseline (vendor list, evidence uploads, initial gap analysis) is 1–2 hours of your time spread over the first week. No implementation project.

Do I need to talk to someone before signing up?

No. Every tier — Go, Pro, Elite, and Team — is fully self-serve. Pick your plan, enter a card, and you're in. If you want a live walkthrough before deciding, we offer them, but they're never required and there's no gatekeeping.

Can I switch tiers later?

Yes, any time, from Settings → Billing. Upgrades are prorated and take effect immediately. Downgrades take effect at the end of the current billing period so you don't lose paid time. No penalty, no phone call, no retention gauntlet.

What happens after I complete the Discovery Questionnaire?

You get an instant recommendation on-screen — the tier we'd suggest, the frameworks in scope for your stage, and the 3–5 things to prioritize first. A copy is emailed to you. No sales rep will call you unless you explicitly book a call from the results page.

Is there a contract or minimum commitment?

No. Monthly plans are month-to-month and cancel any time from Settings. Quarterly (5% off) and Annual (15% off) plans are optional discount cadences — you choose them, they're not required, and they still don't require a signed contract.

How is this different from hiring a compliance consultant?

A typical SMB compliance consultant runs $150–$300/hour and $30k–$80k for an initial engagement. Scarlet Risk starts at $25/mo, is live the same day, and stays in place after — so you can update evidence and run checks between audits.

Do I need SOC 2 to sell to enterprise customers?

For most B2B deals over $100k ACV, yes — SOC 2 is a hard revenue gate. Below $100k, security questionnaires often work as a substitute. Above $250k, Type 2 (not Type 1) is usually required. Start Type 1 the moment enterprise deals enter your pipeline.

How long does SOC 2 take for a startup?

Type 1: 8–12 weeks for a prepared 20-person SaaS team with modern cloud infra. Type 2: add a 3–12 month observation window on top. Most startups target Type 1 first to unblock deals, then roll straight into Type 2.

What happens if I fail a SOC 2 audit?

You don't 'fail' SOC 2 like a certification exam. Auditors issue one of four opinions: unqualified (pass), qualified (some exceptions), adverse (systemic failure), or disclaimer (couldn't complete). A qualified report can still support enterprise deals if the exceptions are narrow and remediated.

How often do you recertify SOC 2?

SOC 2 is not a one-time certification — it's an annual attestation. Type 2 reports typically cover a rolling 12-month window and are re-issued each year. Most enterprise buyers require your report be dated within the last 12 months to remain valid for procurement.

What triggers a HIPAA audit?

OCR audits are not random. The four main triggers are: (1) a patient or employee complaint, (2) a breach report of 500+ affected individuals, (3) media coverage of a suspected violation, and (4) referral from another federal agency. Most audits stem from complaints.

Is CMMC required for prime contractors and their subcontractors?

Yes. CMMC 2.0 flows down from prime contractors to every subcontractor that touches Federal Contract Information (FCI, Level 1) or Controlled Unclassified Information (CUI, Level 2). If your contract references DFARS 252.204-7012, you almost certainly need CMMC.

Do I need a vCISO for CMMC?

CMMC does not require a vCISO. But for Level 2 assessments, most SMBs without a full-time security lead benefit from a fractional CISO for 4–6 months during prep — especially through the POA&M and evidence phases. Beyond that, tooling replaces most of the ongoing work.

What is a POA&M in CMMC?

A POA&M (Plan of Action & Milestones) is a formal document capturing control gaps and the plan to close them. Under CMMC 2.0, POA&Ms are permitted at Level 2 assessment — but only for a limited set of controls, and every POA&M item must close within 180 days of assessment.

ISO 27001 vs SOC 2 — which does a SaaS need?

Rule of thumb: US-heavy customer base → SOC 2 first. European or global buyers → ISO 27001. Selling to both markets? Run them in parallel — about 80% of the underlying controls overlap, so you can capture both certifications for roughly 30% more effort than either alone.